Computer Support Technician

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Computer Support Technician Certificate Program

Program Overview

Learn the skills needed to become a Computer Support Technician — at home, at your own pace with Penn Foster Career School International.

Whether installing and upgrading software or repairing hardware, Computer Support Technicians have the knowledge and skills that keep businesses and home computers operating smoothly. A trained Computer Support Technician has many career options.

Computer Support Technicians maintain, troubleshoot, and install software and hardware devices. They also advise and teach computer users about proper computer maintenance.

The Penn Foster Computer Support Technician Program was designed by experienced professionals to teach the important fundamentals, the necessary technological skills, and the best analytical techniques. Your courses include:

  • Introduction to PC Repair
  • Operating Systems
  • Troubleshooting
  • PC Hardware 1 and 2
  • Customer Service
    ...and so much more.

Computer Support Technician will prepare students for careers in  the computer industry as computer support technicians, computer support specialists, and help desk technicians.

Such positions combine the skills of software troubleshooting and support, written communication and customer service, hardware troubleshooting and support, and operating systems installation, troubleshooting, and support.

Students will receive the training necessary to interview for entry-level positions within organizations that use computer systems, for computer hardware or software vendors, or for third-party organizations that provide support services on a contract basis, such as help-desk service firms.

Respected and Accredited

You'll earn your Career Diploma in Computer Support Technician from Regionally and Nationally Accredited Penn Foster Career School International. Over 13 million students have enrolled in our training programs, making Penn Foster one of the world's largest and most respected distance learning institutions.

Contact Penn Foster Today.

We’ll send you FREE information – with absolutely no obligation! Find out more about Penn Foster's Computer Support Technician training which includes:

  • All the books, lessons, and learning aids you need.
  • Unlimited, toll-free instructional support.
  • Access to student services by website, phone and mail.