PC Maintenance and Repair

Program Outline

Penn Foster Career School’s online PC Maintenance and Repair Career Diploma can help you combine your technical and mechanical aspirations by teaching you the skills that can help you take the next step towards working in your own business or for a company in the computer repair field.

Here's how it works: You receive the first course as soon as your enrollment has been accepted, and other courses will follow as you complete your exams.

Computer Specifications
As you know this is an online academic program. This means you will need high-speed internet access to begin your program. In addition, you will need access to a Microsoft® Windows® based computer running Windows 7® or later or an Apple® Mac® computer running OS X® or later, and an email account to participate in and complete your program.

Here is an overview of what you'll learn and the order in which you'll access your lessons:

Program Goal and Outcomes

Program Goal
The PC Maintenance and Repair career diploma program prepares students for a career as an entry-level PC maintenance and repair technician, teaching such skills as hardware repair and replacement, Windows and Apple operating systems, troubleshooting, and networking.

Program Outcomes
Upon completion of the program, students will be able to:

  • List technology careers and recognize the interpersonal and business skills necessary to succeed as a PC technician
  • Identify the tools and test equipment associated with PC repair and maintenance activity, know how hardware and software work together in the operation of a PC, and outline the process for assembling a personal computer
  • Identify different types of removable media devices, name the physical components of a hard drive and know the function of each, as well as know how to maintain disks and systems
  • Identify electrical terms and symbols, and describe how to recognize a failed power supply and how to replace it, as well as describe a multimeter and its functions
  • Identify various operating systems along with their characteristics, features, discuss the processes required to install hardware and software using Windows XP, Vista, and 7, and Mac operating systems
  • Identify different types of system boards, list the physical components of memory, and describe how memory is accessed
  • Describe how to solve basic computer problems, define the differences between a virus, worm, and a Trojan horse, and identify the types of threats against a computer system
  • Describe how PCs communicate with each other, identify the typical input/output devices encountered in a computer system, and describe the process of configuring routers, switches, as well as static and dynamic routing schemes

 

Courses

The Information Age
This course is a brief introduction to the constantly changing world of computer technology in the Information Age.

Objectives:

  • Describe the social and professional impact and importance of technology.
  • Recognize some basics of the language technology.
  • Identify career opportunities related to technology.

Introduction to PC Repair
This course provides the student with a broad view of PC Maintenance and Repair, focusing on the essential elements of hardware and software, as well as the importance of safety.

Objectives:

  • Describe the physical parts (hardware) and the programs that run the computer (software).
  • Understand how hardware and software work together.
  • Identify the essential knowledge and skills to be a successful computer support technician.

PC Hardware 1
Learn the parts of the computer that are considered the hardware.

Objective:

  • Identify and describe the system board, central processing unit, read-only and random access memory, disk drives, hard drive, and CD and DVD drives.

PC Hardware 2
This course provides the student with more sophisticated techniques in PC repair.

Objectives:

  • Support mobile computing devices such as laptops, netbooks, smart phones, tablets, and iPads.
  • Purchase and build PCs.
  • Troubleshoot, support, protect, and recover PCs.

Prerequisite: PC Hardware 1

Operating Systems
Discover how operating systems communicate with each computer hardware device, display data on the monitor, and retrieve and store information on the disk drive.

Objectives:

  • Perform standard operating and maintenance procedures.
  • Learn about computer viruses and how to avoid them.
  • Examine how Windows® and Apple® operating systems work.
  • Configure Windows® with simulation software.

Network Protocols and Internetworking
In this course, you’ll learn how computers communicate with each other and how to form networks.

Objectives:

  • Learn network fundamentals.
  • Discover how local area networks and wide area networks work.
  • Understand how to maintain, troubleshoot, and secure a network.
  • Become familiar with the devices used for connecting networks.

Additional Course Material
Textbook: Cisco Networking Essentials

 

Online Library and Librarian
Students in Penn Foster Career School have access to an online library for use during their studies. Students can use this library to do the required research in the courses they complete or can use it for general reference and links to valuable resources. The library contains helpful research assistance, articles, databases, books, and Web links. A librarian is available to answer questions on general research-related topics via email and to assist students in research activities during their studies with Penn Foster Career School International.

You must have completed the 8th grade to enroll in this program.

We reserve the right to change program content and materials when it becomes necessary.

Microsoft and Windows are trademarks of Microsoft Corporation registered in the United States of America and/or other jurisdictions.

Apple, Mac, and OS X are trademarks of Apple, Inc. registered in the United States of America and/or other jurisdictions.