Refund Policy

At Penn Foster, we continue to develop new ways to expand and improve student satisfaction. However, if you are not satisfied or can no longer continue your studies, we offer a generous refund policy. If you cancel within the first 5 days of enrollment you will receive a full refund. After the first 5 days your refund amount will be based on:

  • Lessons completed
  • Tuition collected
  • Enrollment date

If you elect to cancel you must send your notice of cancellation either via telephone, email or mail. A detailed refund policy is outlined below. Sample materials shown below cannot be used to enroll in a program. To enroll call 1-570-961-4060 today!

High School
If you cancel Amount you will owe
Within 5 Calendar days of signing of the Enrollment Agreement $0.00 (100% Refund)
After 5 days:
Before submitting a completed assignment Registration fee (15% of tuition or $150.00 whichever is less) + administrative fee + shipping & handling fees (if applicable)
Up to and including 10% of the program complete Registration fee + Administrative fee + shipping & handling fee (if applicable) + 10% of refundable tuition
After 10% and up to and including 25% of the program complete Registration fee + Administrative fee + shipping & handling fee (if applicable) + 25% of refundable tuition
After 25% and up to and including 50% of the program complete Registration fee + Administrative fee + shipping & handling fee (if applicable) + 50% of refundable tuition
After 50% of the program complete Full program tuition and any applicable fees
The percentage of the program completed shall be determined by comparing the number of completed lessons received for services by the school to the total number of lessons in the program.
Sample Materials: Enrollment Agreement and Refund Calculation.
Career School
If you cancel Amount you will owe
Within 5 Calendar days of signing of the Enrollment Agreement $0.00 (100% Refund)
After 5 days:
Before submitting a completed assignment Registration fee (15% of tuition or $150.00 whichever is less) + administrative fee + shipping & handling fees (if applicable)
Up to and including 10% of the program complete Registration fee + Administrative fee + shipping & handling fee (if applicable) + 10% of refundable tuition
After 10% and up to and including 25% of the program complete Registration fee + Administrative fee + shipping & handling fee (if applicable) + 25% of refundable tuition
After 25% and up to and including 50% of the program complete Registration fee + Administrative fee + shipping & handling fee (if applicable) + 50% of refundable tuition
After 50% of the program complete Full program tuition and any applicable fees
The percentage of the program completed shall be determined by comparing the number of completed lessons received for services by the school to the total number of lessons in the program.
Sample Materials: Enrollment Agreement and Refund Calculation.

 

Refund policies and amounts may vary by program, country, and/or payment plan chosen at time of enrollment. The full tuition protection agreement and any differences will be reflected on your specific enrollment agreement.