Appliance Repair

Program Outline

Instruction Sets
Your program consists of courses which will take you step-by-step through the knowledge and skills you'll use in your new career.

Here's how it works
You receive the first course as soon as your enrollment has been accepted, and other courses will follow as you complete your exams. Here is an overview of what you'll learn and the order in which you'll access your lessons.

Computer Specifications
As you know this is an online academic program. This means you will need high-speed internet access to begin your program. In addition, you will need access to a Microsoft® Windows® based computer running Windows 7® or later or an Apple® Mac® computer running OS X® or later, and an email account to participate in and complete your program.

Program Goal and Outcomes

Program Goal: To prepare students for entry-level employment as an appliance repair technician by providing basic skills, such as terminology, how to interact with customers, and the fundamentals of electricity and gas appliances, as well as guidance on how to troubleshoot and repair common problems with appliances, such as clothes washers and dryers; ranges, ovens, and cooktops; microwaves; dishwashers; and refrigerators and freezers.

Program Outcomes:
Upon completion of the program, students will be able to:

  • Outline the basic terminology, tools, safety, and customer service skills needed for appliance repair
  • Identify basic concepts in electricity, electrical circuits, electronics, and gas components in appliances and how to work with them safely
  • Describe the basics of clothes dryer operation, including safety, use, and care, and how to install and troubleshoot common problems
  • Describe the basics of clothes washer operation, including safety, use, and care, and how to install and troubleshoot common problems
  • Describe the basics of range, oven, and cooktop operation, including safety, use, and care, and how to install and troubleshoot common problems
  • Describe the basics of dishwasher operation, including safety, use, and care, and how to install and troubleshoot common problems
  • Describe the basics of microwave operation, including safety, use, and care, and how to install and troubleshoot common problems
  • Explain how sealed refrigeration systems work, how to work with them safely, use and care for them, install them, and troubleshoot common problems

Courses

Starting Your Program
In this course, you’ll develop the necessary skills to ensure your success in the program. You'll learn how you can improve your study skills, so you're able to use a number of tools that will help you to be successful.

By the end of this course, you'll be able to:

  • Identify skills needed to be a confident and independent online learner

Introduction to Appliance Repair
While appliances are made to last, over time, they’re subject to wear and tear that eventually leads to malfunction of individual parts or the entire system. As an appliance repair technician, you'll need the fundamental skills and knowledge necessary to support customers in need, including the tools of the trade, safety precautions, and how to conduct yourself as a professional technician.

By the end of this course, you'll be able to:

  • Explore the terminology, tools, and safety skills needed for appliance repair
  • Determine how to prepare for service calls and have successful interactions with customers

Electricity, Electronics, and Gas for Home Appliances
Electricity, electronics, and gas are the fundamental components within household appliances. By having the foundational knowledge of how electricity, electronics, and gas function within these appliances, you'll have a deeper understanding how they operate, allowing you to more accurately troubleshoot and solve your customers' issues.

By the end of this course, you'll be able to:

  • Define basic concepts in electricity, electrical circuits, and electronics
  • Identify the gas components in appliances and how to work with gas safely

Clothes Dryers
Clothes dryers are very common, important household appliances you'll encounter as an appliance repair technician. By understanding how clothes dryers operate, how to install them safely, and what mechanical, electrical, and gas components they're made of, you'll have the tools necessary to allow you to determine how to troubleshoot common problems that affect clothes dryers.

By the end of this course, you'll be able to:

  • Define the basics of clothes dryer operation, safety, installation, and care
  • Identify the components of clothes dryers and how to troubleshoot problems

Clothes Washers
Clothes washers, or washing machines, are one of the most common household appliances that you’ll encounter as an appliance repair technician. By understanding the underlying theory of operation, principles of safe installation, and the mechanical, electrical, and gas components of traditional top-loading and high-efficiency washers, you’ll have the tools necessary to successfully troubleshoot and repair these appliances.

By the end of this course, you'll be able to:

  • Define the basics of clothes washer operation, safety, installation, and care
  • Identify the components of clothes washers and how to troubleshoot them

Ranges, Ovens, and Cooktops
Clothes washers, or washing machines, are one of the most common household appliances that you’ll encounter as an appliance repair technician. By understanding the underlying theory of operation, principles of safe installation, and the mechanical, electrical, and gas components of traditional top-loading and high-efficiency washers, you’ll have the tools necessary to successfully troubleshoot and repair these appliances.

By the end of this course, you'll be able to:

  • Define the basics of operation, safety, installation, and care for ranges, ovens, and cooktops
  • Identify the components of ranges, ovens, and cooktops and how to troubleshoot problems

Dishwashers
While you may not find a dishwasher in every home, dishwashers are extremely common appliances that you'll encounter frequently as an appliance repair technician. It's important to understand the theory of operation and how to install them safely. Armed with the knowledge of the mechanical and electrical components of a dishwasher, you'll have the skills to troubleshoot common problems that affect dishwashers.

By the end of this course, you'll be able to:

  • Define the basics of clothes washer operation, safety, installation, and care
  • Identify the components of clothes washers and how to troubleshoot problems

Microwaves
Microwaves come in a variety of sizes. Some can be small and inexpensive, while built-in microwaves can be an investment for your customers. It's essential as an appliance repair technician for you to understand how microwaves operate and how to install them safely. It's also important for you to have a strong understanding of the mechanical and electrical components of microwaves so you can determine how to troubleshoot common problems that may arise.

By the end of this course, you'll be able to:

  • Define the basics of microwave operation, safety, installation, and care
  • Identify the components of microwaves and how to troubleshoot problems

Sealed Refrigeration and Freezers
Sealed systems, or refrigerators and freezers, are one of the most essential home appliances since they keep food cold and fresh. As an appliance repair technician, it is inevitable that you will encounter a client that needs refrigerator support. Therefore, it is important that you understand the overarching theory of operation for sealed refrigeration systems, and most specifically the basic concepts around refrigerators and freezers. With that basis, you will have the knowledge necessary to troubleshoot and identify common refrigeration problems.

By the end of this course, you'll be able to:

  • Define the basics of sealed refrigeration systems
  • Define the basics of operation, safety, installation, and care for refrigerators and freezers
  • Identify the components of refrigerators and freezers and how to troubleshoot problems

 

Online Library and Librarian
Students in Penn Foster Career School have access to an online library for use during their studies. Students can use this library to do the required research in the courses they complete or can use it for general reference and links to valuable resources. The library contains helpful research assistance, articles, databases, books, and Web links. A librarian is available to answer questions on general research-related topics via email and to assist students in research activities during their studies with Penn Foster Career School International.

We reserve the right to change program content and materials when it becomes necessary.

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